Help & Safety

Buying safely

• • Inspect expensive items in person before paying.
• • Never pay in advance for items you haven't seen.
• • Never share OTPs, passwords, or bank details — Campusly staff will never ask.
• • Verify every payment independently; don't trust screenshots.
• • Keep communication inside Campusly chat.
• • Meet in public, on-campus locations.

Selling safely

• • Confirm payment has actually landed before handing over goods.
• • Don't trust payment screenshots or 'sent' SMS claims.
• • Never share your account credentials.
• • Report suspicious buyers immediately.
• • Use Campusly chat so there's a record.

Meeting safely

• • Choose public campus spots (library front, faculty gates, hostels' common areas).
• • Meet in daytime where practical.
• • Bring someone along for high-value deals.
• • Never publish your exact room/house address on a listing.

Common scams

• • Fake payment screenshots and edited transfer alerts.
• • OTP scams — anyone asking for your code is a scammer.
• • Fake 'Campusly support' accounts asking for fees or logins.
• • Advance-fee: 'pay delivery first' for items that don't exist.
• • Suspicious links — don't log in through links sent in chat.

Reporting

• • Report a listing via the flag button on any listing.
• • Report a seller from their store page.
• • Report a chat via the flag in the conversation header.
• • Track everything under My Reports (/reports).

Prohibited items

• • Weapons, drugs, and other illegal items are banned.
• • Stolen goods, counterfeit documents, and exam malpractice services are banned.
• • Full list in the Prohibited Items Policy.
• • Violations lead to removal, suspension, or bans.